Bhaggo Terms & Conditions — A Complete Guide to Using the Platform

These Terms and Conditions ("Terms") govern your use of the Bhaggo platform and all its associated services. By accessing Bhaggo's website, mobile app, or any related service, you are deemed to have accepted these Terms.

Bhaggo reserves the right to modify these Terms at its sole discretion at any time. You will be notified of any changes via your registered email or an in-account notice. Continued use of the service after such changes constitutes your acceptance of the updated Terms.

These Terms & Conditions are available in both Bengali and English. In the event of any dispute, the Bengali version shall be considered definitive.

To create an account on Bhaggo, the following requirements must be met:

• You must be at least 18 (eighteen) years of age.
• You must be of sound mind and legally capable of entering into a binding agreement.
• Each person may operate one account only. If multiple accounts are found, all of them will be closed.
• All information provided on your account must be truthful, accurate, and your own.
• Your account login credentials must be kept strictly confidential.

Bhaggo may request a National ID (NID), passport, or birth certificate for identity verification. If valid documents are not provided, Bhaggo reserves the right to suspend the account.

Bhaggo supports Bangladesh's leading mobile financial services, including bKash, Nagad, and Rocket. The following rules apply for deposits and withdrawals:

Your account must be fully verified before submitting a withdrawal request. Funds will only be sent to the same payment method used for the original deposit. If a transaction fails for any reason, the full amount will be returned to your account.

Bhaggo reserves the right to temporarily hold any withdrawal for additional verification. This is typically done in response to suspicious transactions or security concerns.

Bhaggo offers a range of bonuses and promotional offers. Each bonus has its own terms and conditions, which are outlined on the relevant promotion page. General bonus rules:

• Welcome Bonus: Available to new members only. Applicable on the first deposit and valid for one-time use.
• Wagering Requirement: To withdraw bonus funds, a specified wagering requirement must be met — typically between 20x and 30x.
• Duration: Each bonus has a set validity period, typically between 7 and 30 days. Any bonus that expires within this period will be forfeited.
• Play Limits: A maximum bet limit may apply while playing with a bonus.
• Misuse: Abusing the bonus system will result in bonus cancellation and account suspension.

The following rules must be observed when placing bets on Bhaggo:

• Once a bet is confirmed, it cannot be changed or cancelled, unless Bhaggo has the cash out option enabled.
• If a match is cancelled, all bet stakes will be returned to your wallet.
• If a match is incomplete due to technical issues, Bhaggo will settle bets based on the official result.
• If there is an obvious error in the odds, Bhaggo reserves the right to void or correct the affected bet.
• Bhaggo is not liable if a bet is not confirmed due to delays or server issues during live betting.

If Bhaggo detects suspicious betting patterns, payouts on the relevant account may be withheld pending investigation. Any involvement in match-fixing or other unethical activity will result in bet cancellation and permanent account closure.

The following activities are strictly prohibited on the Bhaggo platform:

• Creating multiple accounts or using someone else's account.
• Bonus abuse — such as attempting to claim the same bonus more than once.
• Using automated software, bots, or scripts to place bets.
• Match fixing, spot fixing, or any form of fraudulent betting.
• Entering into fraudulent arrangements with other users.
• Attempting to breach or circumvent the platform's security measures.
• Using Bhaggo for money laundering or any illegal activity.
• Engaging in abusive or threatening behavior toward Bhaggo staff.

Bhaggo takes your personal data seriously. For full details on what we collect and how we use it, please visit our Privacy Policy page. In brief:

• Your personal information is never sold to third parties.
• All data is protected with SSL 256-bit encryption.
• Payment information is stored on secure servers.
• Your activity is analysed solely for service improvement and security purposes.
• You may request to view or delete your personal data at any time.

Bhaggo follows internationally recognized data protection standards. If you have any questions about how your information is handled, reach out to us at support@bhaggo.wine.

Bhaggo believes that betting and gaming are a form of entertainment — not a source of income. We encourage all our members to play responsibly.

Tools provided by Bhaggo:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Betting will be automatically suspended once losses reach a specified amount.
• Cooling-Off Period: Take a temporary break for anywhere between 24 hours and 30 days.
• Self-Exclusion: Self-exclude for anywhere from 6 months to permanently.
• Reality Check: You will be notified of your session duration at regular intervals.

If you feel that gambling is negatively affecting you or your family, please visit our Responsible Gaming Visit the page or contact support directly.

Bhaggo is not liable for the following:

• Losses or bets forfeited due to internet connection failure.
• Issues with third-party software or payment providers.
• Losses resulting from unauthorized use of your account.
• Losses resulting from unexpected technical failures or scheduled server maintenance.
• External events such as natural disasters, power outages, and similar circumstances.

If any provision of these Terms is found to be invalid, the remaining provisions shall continue to be valid and enforceable. Under no circumstances shall Bhaggo's total liability exceed the current balance in your account.

Bhaggo reserves the right to update these Terms at any time. For significant changes, at least 7 days' notice will be provided.

Grounds for account closure:

• At Your Own Request — Contact support at any time.
• Due to inactivity — if no transactions are made within 12 months.
• For Terms & Conditions violations — immediately and without prior notice.
• For legal reasons — such as a government directive or court order.

Upon account closure, any valid funds in your wallet will be returned, provided no investigation is ongoing. Any disputes will first be addressed through negotiation.